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Shipments

Shipment of your purchase

Remember:

  1. When the product is stated on the website "Available" means that it is physically present in our stock of Milan.  Start, usually within 24 hours (except weekends and national celebrations) after receipt of payment, with a fast courier. You can also withdraw it in our premises!
  2. If not present in our stock an average time is indicated: it may be shorter but also a bit longer than indicated.

The material is sent by our couriers E-motion or DHL; - for very large packages, may be used others couriers, depending on type of delivery.

Shipping charges include packaging costs.

Boxes are reasonable strong and your items are well-protected. But ... please refuse items that are evidently damaged in the packaging. Remember the material TRAVELS ALWAYS INSURED against damage but we need that:

1. The material is rejected if it is clearly damaged

2. The goods, despite the undamaged packaging, is damaged. In this case send the photos of the packaging, proving to be supplied to our insurance.

3. The packaging is slightly damaged: accept the material with "reserve" to be affixed and sign it to the delivery note. Write "Material accepted with reserves to looking at it" date and signature.

Thank you!

www.frigolab.eu